Refund Policy

Returns Refunds and Replacements Pre Condition To Use:

Do not use this website unless you have read these terms, and accept that they will govern your right to use and access our website and all the documents, links and information contained on it.

If you choose to use RCWorld Hobbies website and download documents, then RCWorld Hobbies will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and RCWorld Hobbies rights and obligations to each other.

Amendment of Terms:

Refund Policy
We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.

Refunds and Returns Terms and Conditions:

  • Only products supplied by RCWorld Hobbies will be accepted for return, proof of purchase is required.
  • RCWorld Hobbies may credit, replace or repair returned products under the manufacturer’s instructions and according to manufacturer’s terms and conditions .
  • RCWorld Hobbies does not warrant or guarantee any product beyond that of the manufacturer.
  • ‘No fault found’, if a product is returned as faulty to RCWorld Hobbies but no fault is found after testing by the manufacturer, then the customer is responsible for any no fault found fees and freight charges .
  • All products returned must be complete, in original packaging and as new.
  • All products returned must have a removable label or be boxed to prevent damage to the original packaging.
  • All products returned must be received within seven (7) days of approval for return.
  • The customer is responsible for the freight of products for return to RCWorld Hobbies .
  • The customer must retain proof of purchase and proof of delivery for returned products.
  • Incomplete or incorrect information may delay or cause your return to be rejected.
  • A restocking fee may apply for returned goods. The customer will be advised of any charges prior to RCWorld Hobbies accepting returned goods.

IF YOU WISH TO RETURN ANY ITEM FOR ANY REASON SIMPLY CONTACT US ON   (03) 5222 4201

 

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RC World Hobbies - Tates Toys pty ltd. 135 Shannon Ave Geelong West Vic 3218 Aust Ph(03) 5222 4201 ABN 80007437523 - Copyright ©2018 RCWorld